Shuru karne se pehle
WiFi par rehna zaroori hai. eSIM ki profile internet se download hoti hai, aur us waqt aapke phone par mobile data chal nahi raha hota.
QR doosri screen par kholein — laptop par, ya kisi aur ke phone par — taake aap usay scan kar sakein. Agar sirf ek hi phone hai to koi masla nahi: har QR ke sath hum SM-DP+ address aur activation code bhi bhejte hain. Install screen par “manually enter” chun kar wo type kar dein — bilkul wahi kaam karta hai.
Huawei (EMUI / HarmonyOS) par
- WiFi se connect hon — eSIM download karne ke liye internet chahiye.
- Settings → Mobile network → Mobile data — "eSIM" par tap karein.
- QR scan karein — Ya code manually daalein.
- Data Roaming ON karein — eJugaar line ki settings mein Roaming ON.
Data Roaming ON karna zaroori hai
Ye wo qadam hai jo sab se zyada chhoot jata hai. eJugaar ek roaming eSIM hai — agar us line ke liye Data Roaming band ho to profile install hone ke bawajood internet nahi chalega.
Is se koi alag charge nahi lagta. Aapne jo plan liya hai bas wohi chalta hai; yahan roaming sirf ek switch hai, koi doosra bill nahi.
Agar internet phir bhi na chale
Tarteeb se ye dekh lein:
- Mobile data on hai? Aur data ke liye default line eJugaar wali chuni hui hai?
- Usi line par Data Roaming on hai?
- Ek baar Airplane mode on kar ke off karein — network dobara register ho jata hai.
- Phir bhi na chale to phone restart karein.
In sab ke baad bhi masla rahe to humein message karein aur order number sath bhej dein. Hum aapki eSIM apni taraf se dekh lete hain.
Aam sawal
QR scan nahi ho raha — ek hi phone hai
Ye sab se aam masla hai. Jis phone par eSIM lagani hai, usi se QR scan nahi ho sakta. Is liye har QR ke saath hum "SM-DP+ address" aur "Activation code" bhi bhejte hain. Wahi screen par "Manually enter" ya "Enter details manually" chunein aur dono cheezein type kar dein — bilkul wahi kaam karta hai.
eSIM lag gayi lekin internet nahi chal raha
Do cheezein check karein. Ek: eSIM line ke liye "Data Roaming" ON honi chahiye — ye roaming eSIM hai, is liye roaming band ho to internet nahi chalega. Do: "Mobile Data" ke liye default line eJugaar wali chuni ho.
eSIM delete kar di to dobara lag jayegi?
Aksar nahi. Zyadatar eSIM profile sirf ek baar install hoti hai — delete karne ke baad wohi QR dobara kaam nahi karta. Phone reset karne se pehle humein WhatsApp par bata dein.
Phir bhi sawal hai?
Message kar dein — aam tor par do minute mein jawab mil jata hai. Order number sath ho to aur jaldi. WhatsApp par poochein